Contact
- [email protected]
- Phone
- [to fill: Contact phone number]
- Hours
- Monday to Saturday, 10:00 to 18:00 IST
- Business
- Onus Ant, [to fill: Registered address]
- GSTIN
- [to fill: GSTIN]
To help us find your account
- Write from the email on your Google sign-in, or give your phone number's last 4 digits. Never send a sign-in code; we will never ask for one.
- About a payment: the order ID from Me › Purchases (starts with
ord_) or the Razorpay payment ID. - About a question: a screenshot of it, with the exam and chapter.
Refunds
Most refunds are instant in the app. See the Refund and cancellation policy.
Grievance officer
For a complaint about Prepzo, or about how we handle your personal data:
- Name
- [to fill: Grievance officer's name]
- [email protected]
We acknowledge every complaint within 48 hours and resolve it within 30 days.